EvenGreener Factory Site | Delivery and Returns

Delivery and Returns

Read on to find out whether you can get free delivery on your EvenGreener order.

Wondering why our delivery takes a little longer? Read all about our sustainable supply and delivery chain.

Please note that our current delivery time is between 14 and 28 days. The courier used for deliveries will vary by product and location. Where tracking is available, this may be sent from Mosaic, one of our fulfilment warehouses.

Rates and Restrictions

Standard Delivery

Location: Applies to mainland England, except parts of the Southwest. Read below to see our delivery rates for South West England, Wales, Scotland, Northern Ireland, the Isle of Wight and more.

Charges: For orders of up to £9.99, delivery costs £3.99. For orders of £10 or more, delivery is free! 

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Rates and Restrictions

South West England & Wales Delivery

Location: Applies to the following postcodes: CF*, DT*, EX*, LD*, LL*, NP*, PL*, SA*, SP1_*, SP2*, SP3*, SP4*, SP5*, SP6*, SP7*, SP8*, SP9*, SY*, TA*, TQ*, TR*.

Charges: For orders of up to £9.99, delivery costs £3.99. For orders of £10 or more, delivery is free!

Restrictions: Unfortunately, we cannot currently deliver 330 Litre Blackwall Compost Converters to the above postcodes. If you want to start composting, check out our Wooden Composters, Hot Composters, and Wormeries - they can all be delivered to the above postcodes!

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Rates And Restrictions

Northern Ireland, Isle of Wight, Isle of Man & Scilly Isles Delivery

Location: Applies to the following postcodes: BT*, IM*, PO30*, PO31*, PO32*, PO33*, PO34*, PO35*, PO36*, PO37*, PO38*, PO39*, PO40*, PO41*, TR21*, TR22*, TR23*, TR24*, TR25*.

Charges: For orders of up to £9.99, delivery costs £3.99. For orders of £10 or more, delivery costs £10.

Restrictions: Unfortunately we cannot deliver 330 Litre Blackwall Compost Converters, Harcostar Magnum Water Butts & Wheelie Bins to these areas. For alternatives check out our Hot Composting, Mini Rainsaver and Office Recycling collections.

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RATES AND RESTRICTIONS

Scottish Highlands & Islands Delivery

Location: Applies to the follow postcodes:

AB*,DD*,PA20-PA78*,PH15*,

PH16*,PH17*,PH18*,PH30*,PH31*,PH32*,PH33*,PH34*,

PH49-PH99*, FK17-FK21*, KA27*,KA28*,HS1-HS9, IV, KW0*,KW1*-KW14*,

PH19-PH29*,PH32*,PH33*,

PH45*,PH46*,PH47*,PH48*,

KW15*,KW16*,KW17*, ZE*.

Charges: For orders of up to £9.99, delivery costs £3.99. For orders of £10 and over, delivery costs £10.

Restrictions: Unfortunately, we cannot deliver 330 Litre Blackwall Compost Converters, Harcostar Magnum Water Butts & Wheelie Bins to the above postcodes. For deliverable alternatives, check out our Wooden Composters, Hot Composters, Cloudburst Water Butts, and Office Recycling collections!

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Rates and restrictions

Lower Scotland

Location: Applies to the follow postcodes: DG*, FK*, G_*, KA*, KY*, ML*, EH*, TD*

Charges: For orders of up to £9.99, delivery costs £3.99. For orders of £10 and over, delivery costs £10. Due to fulfilment logistics, the delivery of Harcostar Magnum Water Butts and Wheelie Bins to the above postcodes costs £15.

Restrictions: Unfortunately, we cannot currently deliver 330 Litre Blackwall Compost Converters to the above postcodes. If you want to start composting, check out our Wooden Composters, Hot Composters, and Wormeries - they can all be delivered to the above areas!

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Rates and Restrictions

The Channel Islands

Unfortunately we do not currently deliver to the Channel Islands but we are working on it. Watch this space...

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Returns and Refunds

Our Returns Policy

We pack all our products with pride, and hope you are delighted with the items that you have chosen. However, if you are not satisfied with your order for whatever reason, please contact us and we will strive to resolve the issue.

Charges and Requirements:

You have a right to cancel your order within 30 days of a placing it. A courier collection charge of up to £20 per parcel, and up to £50 per pallet may apply depending on the size and contents of the order.

Please ensure goods are returned in the original or appropriate packaging that keeps them secure.

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Refunds and returns

Our Refund Policy

It's our goal to make sure your items arrive to you in perfect condition, but if this is not the case, please contact us within 14 days of receiving them. To speed up the process, please attach photos or descriptions of the damaged item so that we can resolve the issue for you as soon as possible.

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